Andersen Windows Warranty Claim

I am sending this email today about my experience obtaining information and eventually window parts after working over the phone with nancy.

Andersen windows warranty claim. The vinyl sash frames cracked on some of their windows. For doors manufactured or purchased prior to this date please call the anderse emco solution center for warranty claim. Non glass portions of andersen windows and doors including non electric operators locks lifts balance systems hinges handles insect screens weatherstripping sash and frame members are warranted to be free from defects in manufacturing materials and workmanship for a period. All andersen storm doors are backed by a lifetime limited warranty that covers paint adhesion hinges and frame with a 5 year limited warranty on most other components.

The warranties described above are non transferable and limited to the original purchaser as. Last june an andersen window technician did warranty work at my home. Your windows shouldn t be one of them. With one of the best warranties in the industry we provide comprehensive support if issues arise.

All claims and or inquiries should be forwarded to the following address. American craftsman window door company attn. Find out if your andersen product is still under warranty by calling 888 888 7020. Applies to all doors manufactured after may1 2011.

Find answers to commonly asked questions in our help center. Any warranty claim must be accompanied with the original receipt and be within the andersen limited warranty guidelines. These windows withstood over two decades of extreme minnesota weather brutally cold winters hot humid summers and everything in between. Use the online parts catalog to find your part number.

Andersen provided 13 new sashes which he installed. Box 6029 north brunswick new jersey 08902 6029 11. During the late 1980 rsquo s and early 1990s andersen had a factory quality problem. I would tell you that she was informed articulate friendly and very helpful.

Service and warranty information for andersen products. We recently tested renewal by andersen windows that had been professionally installed more than 20 years ago. Our warranty is our promise to you and it is backed by extensive testing. Andersen stands behind our products and has for more than a century.

Thanks to her help and the way that she represented the andersen window company i would certainly purchase andersen windows again. A lot of things can change in 20 years. Operation and adjustment replacement repair and reglazing instructions for andersen windows and patio doors.